One of my less annoying quirks being that I absolutely detest foamed milk, I've long since learned to avoid pretty much any coffeehouse chain. Because they are apparently able to understand a completely separate coffee-language and mix the fanciest whateverinos without being able to process a simple "no foamed milk please".
Since I don't think it important enough to complain about it (but obviously important enough to rant about it later) I have only myself to blame. But I needed caffeine. And I could have done without the vile stuff on top of it.
Life is so very hard and cruel.